Return and Refund Policy

We do not accept returns or issue refunds for customized products. If you decide that the product you requested is not for you prior to the start of production, we will cancel your order.

• Terms of return: For limited edition or stock items ordered, there may be a restocking fee.
• State of return: Items will only be accepted in like new condition. Upon return of any item, it will be inspected for wear or damage. If it is determined that the item is in satisfactory condition or the damage was caused by us, we will refund the item(s).
• Reason for return: Damaged by us or product does not match description
• Process for return (i.e. how to initiate a return, how to contact customer service) email us at stitchteam@stitchbladecustoms.com and we will be in touch with you as soon as possible.